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Privacy Policy and Terms & Conditions

HomePrivacy Policy and Terms & Conditions

Privacy Policy

At Lead Engineers, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us through our website, services, and communication platforms including SMS.
1. Information We Collect

We may collect personal information such as:
- Full name
- Email address
- Phone number (mobile/landline)
- Location (city/province)
- Communication preferences
- Any information voluntarily submitted through forms

We may also automatically collect technical data such as IP address, browser type, device, and usage behavior on our site.
2. How We Use Your Information

We use your data to:

  • Contact you regarding real estate leads, appointments, and services
  • Send SMS updates, reminders, and alerts
  • Improve our services and communication
  • Conduct internal analytics and marketing (with consent)

    • 3. SMS Communications

    If you opt in, you may receive SMS notifications and alerts related to your interest in real estate leads and updates. Message frequency may vary. You may reply STOP at any time to unsubscribe.

    Note: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
    We use your data to:

  • Contact you regarding real estate leads, appointments, and services
  • Send SMS updates, reminders, and alerts
  • Improve our services and communication
  • Conduct internal analytics and marketing (with consent)

    • 4. Data Sharing & Disclosure

    We do not sell or rent your personal information to third parties.
    We may share data with:

  • Subcontractors or vendors supporting our service delivery (e.g. technical support, CRM services)
  • Legal authorities where required by law

    • All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

    5. Your Rights

    You have the right to:

  • Access or update your personal data
  • Withdraw SMS or email consent at any time
  • Request deletion of your data from our systems

    • To exercise your rights, contact: support@leadengineersonline.com

    6. Cookies

    Our website may use cookies for better user experience, analytics, and session management. You can modify cookie settings in your browser preferences.

    7. Security

    We implement appropriate security measures to protect your data. However, no method of transmission over the Internet is 100% secure.

    8. Changes to This Policy

    We may update this Privacy Policy as necessary. The most recent version will always be posted on our website.

    Terms & Conditions

    Welcome to Lead Engineers. These Terms & Conditions govern your use of our website and services. By accessing or using our site, you agree to be bound by these terms.
    1. Services

    Lead Engineers provides lead generation, appointment setting, and real estate marketing support to agents, brokers, and associated professionals across the Greater Toronto Area and Canada.

    2. User Responsibilities

    By using our services or submitting a form:

  • You confirm that the information you provide is accurate.
  • You agree to receive emails and SMS communication related to your inquiry.
  • You must be 18 years or older or have guardian consent to use our services.

    • 3. SMS Program

    By providing your mobile number and opting in, you consent to receive SMS messages including alerts, updates, and occasional promotions. Message frequency varies.

  • Reply STOP to unsubscribe anytime.
  • Reply HELP for assistance.
  • Message & data rates may apply.

    • Mobile information is not shared with third parties/affiliates for promotional purposes.

    4. Intellectual Property

    All content on this website, including graphics, logos, scripts, and software, is the property of Lead Engineers. You may not reuse, distribute, or reproduce content without permission.

    5. Disclaimer

    We make no guarantees regarding specific lead performance or results. All services are provided "as is" without warranties of any kind, either expressed or implied.

    6. Limitation of Liability

    Lead Engineers will not be held liable for any indirect, incidental, or consequential damages arising from your use of our services.

    7. Termination

    We reserve the right to terminate or suspend your access to our services at our discretion, especially in cases of misuse, abuse, or fraudulent behavior.

    8. Governing Law

    These terms are governed by the laws of the Province of Ontario, Canada.

    Contact Us

    If you have any questions about this Privacy Policy or Terms & Conditions, please reach out to:
    connect@theleadengineers.com
    www.theleadengineers.com